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Help & Support

A few common questions. If you do not see yours, email us at emilyjohnsonrd2@gmail.com and we will get back to you.

How do I connect my calendars?

Open the Calendars tab inside Hey Anchor. You can connect Google Calendar directly, or bring in calendars using an ICS link, including calendars from Apple and Outlook. ICS calendars are read-only: events come into Hey Anchor, and nothing in the original calendar is changed.

How often do connected calendars refresh?

Connected calendars refresh automatically in the background roughly every 30 minutes. You can also tap "Sync calendars now" in the Calendars tab for an instant refresh.

What is included in Anchor+?

Anchor+ adds Weekly Load, the full "Tell me my day" audio briefing, "Today feels like too much" triage, Tell Anchor voice capture, personalized reflections, and expanded dinner and household planning. See the Pricing page for the full comparison.

How do I start the free trial?

Anchor+ includes a one-time 14 day trial that you start from inside the app. No credit card is required to begin, and nothing charges automatically when it ends.

How do I cancel or change my subscription?

Subscriptions are billed through Stripe and can be cancelled anytime from your billing settings. You keep Anchor+ access through the end of the period you already paid for.

How do I invite my partner?

Open the Household panel in the app and send an invitation link by email. A household supports two adult accounts: you plus one invited partner. Children and other family members can be added as people profiles inside Hey Anchor so events and activities can be assigned to them, but those profiles are not separate login accounts.

How do I delete my account or data?

You can delete your account yourself at any time. Inside the app, open Settings, then Account & Privacy, and choose Delete account. If you have already uninstalled the app, go to heyanchor.org/delete-account and sign in there. Deletion is immediate and permanent: your login, profile, settings, check-ins, reflections, connected calendar access, and push notifications are removed, and an active Anchor+ subscription is cancelled right away. If another adult shares your household, shared events, tasks, activities, and meals stay with them. If you are the only adult, the household is deleted too. Deleting your account does not automatically issue a refund, so request one under the Refund Policy first if you may qualify.